Security and Privacy HardwareSupply


This is the privacy statement of Hardwaresupply (hereinafter "Hardwaresupply" or "we"/"us" in this statement), represented by its managing directors Timithy Schot and Paul van de Wiel.

We comply with relevant data protection legislation such as the General Data Protection Regulation (hereinafter "GDPR").

When using the homepage and when visiting one of our shops, personal data is processed.

We keep your private information private and do everything we can to comply. If you order something from us, you obviously do not want your personal data to be used for anything else. We understand that.

We request information from you so that we can best serve you. You can read below which data we request and what we use it for. You can also see what rights you have, who has access to the data and how long we store your data.

This privacy policy was last modified on 1 September-2022.

Learn more? For example, where your data is stored or how to get access to your data?

Who is responsible for your data?

We are part of the company TP Estore B.V. with registered offices at, Koningsweg 45C, 3582GB, Utrecht, the Netherlands. For the webshop or website</a >

TP Estore B.V. is registered with the Chamber of Commerce under Chamber of Commerce number 58955216 registered in the Netherlands.

TP Estore B.V. with tax number NL853253249B01. Uses the European tax return desk, One Stop Shop (OSS).

How to contact us:
Call: +31 30 774 0 700
Email:</ a>
Write to: Koningsweg 45C, 3582GB, Utrecht, The Netherlands

What data we collect from you and what we use your personal data for.

Your personal data will be processed on the basis of the following legal bases within the meaning of the GDPR:

1. The consent you have given in accordance with Article 6 (1) (a) GDPR;
2. The necessity for the fulfillment of the contract with you or for the implementation of pre-contractual measures, which take place at your request, in accordance with Article 6 Paragraph 1 lit. b GDPR;
3. The need to fulfill legal obligations to which we are subject in accordance with Article 6 (1) (c) GDPR (e.g. tax legislation);
4. The need to protect our legitimate interests or those of a third party, provided that your interests, fundamental rights or fundamental freedoms that require the protection of personal data do not prevail, in accordance with Art. 6 Para. 1 lit. f GDPR (e.g. the development of new services or the collection of statistical data).

Our legitimate interest in processing your personal data

We only pass on your personal data to third parties if we have the right to do so. This is the case if the disclosure is necessary in relation to the performance of a contract - or is required by law or if we have your consent to do so. Otherwise, your personal data will not be made available to third parties.

The parties that we give access to your data may only use it to perform a service on behalf of HardwareSupply, except where they are responsible for obtaining and protecting your data. Some cookie developers have access to the data that cookies collect on our website. You can read more about this in our Cookie Statement and in the privacy policies of these parties. We never sell your data to third parties.

Storage and protection of your personal data

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We store data in various databases in a secure operating environment. In addition, only employees who need your data to carry out their activities can view this data. We always maintain strict safeguards. Your data is mostly stored within the European Union. In the exceptional event that customer data is transferred to countries outside the European Union, we ensure that your privacy is protected in an appropriate manner. For some countries this has been officially established. We also work with official model contracts specially designed to ensure your privacy.

We do not store your personal data for longer than is necessary for the purposes of storage - and is legally permissible. If the processing of personal data is based on your consent, the personal data will only be stored until you revoke your consent, unless there is another legal basis for the processing. The period for which data is stored depends on the nature of the data, the purpose and the legal basis of the processing. The storage period can therefore vary.

We adhere to certain deadlines after which we delete your data. These are our deadlines:
1. We normally delete recorded telephone conversations after 30 days, unless we have a legal obligation to keep a conversation longer.
2. We remove inactive customer accounts after 7 years.
3. In terms of tax regulations, we have to store our administration with your billing, payment and order data for 7 years.
4. If you have your product repaired or exchanged by HardwareSupply, we will store your message and contact details for 7 years.
5. If you bought a mobile phone subscription through HardwareSupply, we compulsorily store your contract with the telecom provider for 7 years.
6. If you have registered for the newsletter or have given your consent to receive personalized messages, we will save your consent for 5 years. Even if you decide at a certain point in time that you no longer wish to receive the newsletter or personalized messages, we will save the revocation of your wish. We do not store the e-mails that you receive from us for longer than 60 days.
7. We store data that we use to prevent fraud for longer.

Which right you have

When we process your personal data, you may have certain rights under applicable regulations.

These include:
1. Right to revoke your consent If the processing of personal data is based on your consent, you can revoke this consent at any time without affecting the legality of the data processing that took place up to the point of revocation.
2. Right to information
Due to the applicable legal provisions, you have the right to be informed at any time which of your personal data we are processing. If personal data is processed by you, you can, for example, gain insight into the processing purposes or the duration of storage.
3. Right to Rectification
You also have the right to have your information corrected if your personal information is inaccurate or incomplete. We will also notify third parties who receive your personal information from us of any such rectification, as part of our legal obligations. 4. Right to erasure
You also have the right to data erasure if, for example, your personal data is no longer required for the purposes for which it was collected or otherwise processed. However, we cannot always delete the data you request as we may be required to retain certain information.
5. Right to restriction of processing
You have the right to restrict the processing of your personal data. The right to restriction of processing means that we are not (temporarily) allowed to process or change your personal data, apart from storage. This is the case, for example, if you question the accuracy of your personal data in order to enable us to verify the accuracy or if you think that your personal data is no longer necessary for the purposes of the processing. 6. Right to data portability
If you have provided us with your personal data, you have the right to portability of that data in certain circumstances. This includes that we provide your personal data to you or another person responsible specified by you at your request in a structured, common and machine-readable format. 7. Right to object to processing
You can object to the processing of your personal data by us. This right exists, for example, when personal data is processed on the basis of legitimate interests if there is an overriding interest due to a special situation and there are no compelling reasons to the contrary.

Assertion of your rights

Hardwaresupply has a data protection officer (DPO). The DSB monitors compliance with data protection regulations and advises HardwareSupply on data protection.

The DSB is independent and enjoys statutory protection against dismissal. The DPO reports directly to HardwareSupply's senior executive.

Furthermore, the DPO is the contact person for all questions relating to data protection, both for you as the person concerned and for the supervisory authority, as well as the contact person for asserting your rights.

You can contact the DPO by email:

Otherwise you can also contact us via your My HardwareSupply account.

You can also get in touch with us using the contact details provided at the end of this privacy policy. If you send us a letter or email, please include your name, address (in the case of a letter) and telephone number so that we can more easily identify you and get in touch with you. We will respond to your request immediately, but in any case within one month. This period can be extended under certain conditions.

We ask you to identify yourself in an appropriate manner. This allows us to verify that we are providing personal information to the right person.

Obviously unfounded and excessive requests for information can be rejected. The term "excessive" means, for example, frequent repetition of requests without a valid reason.

Complaint to the supervisory authority

The rules for the protection of your personal data are set out in the GDPR and applicable national laws.

If you consider that the processing of your personal data violates the GDPR or other relevant regulations, you have the right to lodge a complaint with a supervisory authority. In particular, the complaint can be lodged with a supervisory authority in the Member State in which you have your habitual residence.

Contact details

If you have any questions about the processing of personal data by HardwareSupply or would like to exercise one or more of the rights that the statutory provisions grant you, or have any questions or comments about this data protection declaration, you can contact us contact as the data controller at the following address:
Timithy Schot
Koningsweg 45C
3582GB Utrecht

HardwareSupply may change this privacy statement if the situation requires it and there are good reasons for doing so. This may be necessary, for example, if the legal situation changes, HardwareSupply introduces a new product or service, processes at HardwareSupply change, or for other equivalent reasons. If the change significantly disrupts the contractual balance between HardwareSupply and you, the change will not be made. Other changes require your approval. We will notify you of any changes no later than one month before they come into effect. If you then do not object, the consent is deemed to have been given.